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Appointment Scheduling Coordinator (Outbound Call Center)

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General Information:

Irving, TX 75062
Date Posted:
February 2, 2023
Employment Type:
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Description & Requirements:



  • Sales or Call Center: 1 year (Preferred)


  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance

Full Job Description

Windows USA is actively hiring highly motivated and energetic Appointment Scheduling Coordinators who have a passion for people. To carry out this role, the Appointment Scheduling candidate needs exemplary interpersonal skills to pitch our program, overcome objections, and close deals.

The Appointment Scheduler is an outbound call center position responsible for contacting, qualifying, and setting in-home appointments for our sales organization. This individual will reach out to potential customers by phone. This position will also be responsible for data entry and maintaining the integrity of customer data.

Windows USA is an innovative leader in the design, manufacturing, sales, and installation process of premium quality windows and doors for remodeling and replacement applications. Windows USA is known for its history of innovation, making outstanding products, providing quality service, and delivering outstanding customer satisfaction.


  • Initiate communications with a consumer base awaiting estimates on our window and door products.
  • Coordinate appointment times with the consumers based on geographies and availability of representative schedules in the respective areas throughout the country.
  • Appointment Scheduling Coordinators must be organized and able to multitask while handling multiple calls.
  • Clearly communicate (talk fast, shift quick) with the perseverance to continuously make phone calls while collaborating in a team-oriented atmosphere.

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